Real Living Wage Employer
We believe in providing high quality employment experiences, which includes paying our colleagues fairly for their work. That’s why we’re proud to pay all colleagues across all our operations in line with, and above, the local living wage rate.
In the UK we are a certified Real Living Wage Employer, having paid in line with this rate since 2019. This includes our UK based contractors. We will continue to include living wage analysis in our salary review process each year.
Getting ahead of nationwide objectives and becoming Net Zero Carbon by 2030
We are committed to tackling climate change and reducing our carbon emissions. By 2030 we will be operationally net zero carbon, and by 2040 we will be net zero across all scopes, both targets are science-aligned, and in-line with a 1.5c pathway to avoid the worst effects of climate change.
Our near and long-term targets, and plans to achieve them, have been externally validated by the Science-Based Targets Initiative (SBTi).
Rapid transformation is taking place across our whole business; from optimising facilities and energy usage, to improving recycling systems, better waste management and promoting electric cars.
For Financial Year 2025 (May 2024 – April 2025) our group wide carbon emissions were:
| Financial Year 2025 (May 2024 – April 2025) | Financial Year 2024 (May 2023 – April 2024) | |
| Total Scope 1 | 66.09 tCO2e | 166.37 tCO2e |
| Total Scope 2 | 419.39 tCO2e | 422.32 tCO2e |
| Total Scope 3 | 12,573.73 tCO2e | 12,738.38 tCO2e |
By 2027, we’ll be…
- Supporting 5 million people with financial, mental, and physical wellbeing.
- Helping 50% of our customers reach their DEI goals.
- Supporting more than 100 apprenticeships.
For more information about approach and impact, please download our full report
