If you’re waiting for your first benefit payment and have little or no money, you might be able to apply for a short-term benefit advance or a Universal Credit Advance payment. This page explains more about advance payments as well as Budgeting Loans and other help when you’re already claiming benefits.
You will have to repay the advance from your future Universal Credit payments, so only ask for what you need.
It can take up to five weeks to get your first Universal Credit payment because Universal Credit is paid monthly in arrears.
If you will have little or no money until your first payment, you can request an advance payment from your work coach or by calling the free Universal Credit helpline.
You can request up to a full month’s payment as an advance and you will have to repay this from your future Universal Credit payments for up to 12 months.
You can claim up to a full month’s expected payment but as you will have to pay this back you should only claim as much as you need to get you through to the first full payment.
If you only claim a part payment but find you need more money, you can make a further claim for the remainder of your first full payment.
Once the first assessment period is over, you can’t claim another advance payment.
To request an advance, you will need to talk to your work coach, or call the Universal Credit helpline. This can be done when:
You will be asked to explain why you need the advance, provide your bank details and have your identity checked.
You should get a decision the same day and any advance agreed should be paid into your bank in five working days.
If the advance is agreed, your work coach or helpline adviser will explain how much you will get, how much you will have to repay each money and when the first payment is due.
Repayments can be made over a maximum of 12 months and can be up to 40% of your Universal Credit basic allowance.
This means it’s very important you think about how you will pay it back and how repaying out of future Universal Credit payments will affect you.
In particular, you need to remember the repayments come out of your basic allowance, which is supposed to be for your day-to-day spending. The other elements you might receive are to cover specific costs such as housing or children.
It’s also important to remember, if you’re moving from Housing Benefit to Universal Credit, you will continue to get Housing Benefit for two weeks.
An advance might be refused if you (or both of you if you’re claiming as a couple):
You can ask for a decision to be reconsidered, but you don’t have a right to appeal.
If you need help with your claim, call the Universal Credit helpline free on:
Telephone: 0800 328 5644
Textphone: 0800 328 1344
8am – 6pm, Monday to Friday (closed on bank and public holidays). Calls are free.
You can ask for a short-term benefit advance if you’re in financial need and either:
If you are awarded an advance payment of your benefit you will normally pay it back out of your future payments.
You can make a claim in person at your local Jobcentre Plus office. Or you can call the helpline dealing with the benefit you’re claiming.
If you’ve claimed Housing Benefit or Council Tax Reduction and need help with paying your rent or Council Tax until you get your first payments, you might be able to apply for a short-term Discretionary Housing Payment from your council.
If you’ve been getting certain benefits for at least 26 weeks you might be able to apply for an interest-free Budgeting Loan to cover essential expenses such as clothing, footwear or furniture for your home.
Relevant benefits include:
Ask your adviser at the Jobcentre Plus for an application form.
If you’ve been claiming Universal Credit for six months or more you might be able to claim a Budgeting Advance to cover essential expenses.
You can’t claim a Budgeting Advance if you’re waiting for your first Universal Credit payment – you’ll have to claim a Universal Credit Advance instead.
You have to pay the money back from future Universal Credit payments but the loan is interest free.
Ask your work coach at the Jobcentre Plus how to apply.
If you need help with heating, fuel or food bills or have an emergency expense, you can see if your local welfare scheme can help.
In England this scheme is run by your local council.
The other countries in the United Kingdom run their own schemes.
If you have to borrow money, see if there’s a credit union in your area. They specialise in offering loans at low rates and helping members who need financial help.
Some credit unions might lend money straightaway to new members without you having to save with them first.
You will have to pay a higher interest charge than the rates offered to regular savers, but this rate is usually much lower than other high-cost credit, such as payday loans or doorstep loans.
The credit union will want to be sure you can afford to pay the loan back but they will work with you to make your repayments manageable.
If you need help with personal budgeting, ask at the Jobcentre and they will be able to tell you where face-to-face support is available.
If you’re struggling to pay off existing debts, seek advice from a debt advice charity straight away.
This article is provided by the Money Advice Service.